Desktop Computers and Software

Engineering IT operates on a cost recovery funding model.  Units pay for services on behalf of their faculty, students, and staff with the College subsidizing some common and widely used services. Individual faculty and research groups may contract with Engineering IT for services not covered by their home unit.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

These instructions are are useful for many printers around the Engineering college, however this document is targeted specifically at printers in CSL.
Any questions about printing in CSL or anywhere else in the college may be sent to engrit-help [at] illinois.edu

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

The file server makes daily backups of everyone's home directories, including all your files and folders. If you accidently deleted or corrupted a file, you can restore older versions of the file. This can be done on both Windows and Linux.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Instructions for the Polycom CX3000 IP Conference Phone

  • Plug the power cord in the console's electric outlet. Do not plug in the Ethernet cord until the error message "Network cable not connected" appears. The IP Conference Phone remembers the last phone set up and number used.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Step 1: Add photo to directory

  • Save a photo file of yourself (must be 30KB or less).
  • Go to www.illinois.edu.
  • Click Directory (next to search bar), type in your NetID, and click Go.
  • Click the pencil icon (Edit).
  • Log in using NetID and password.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

If you are looking for computer equipment for your office, lab or research area, please contact your Engineering IT support staff, or e-mail engrit-help [at] illinois.edu .  We will help you locate any available equipment, or recommend equipment that you can purchase through the preferred University vendors in Ibuy.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

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