Desktop Computers and Software

Recommendations for Faculty

Faculty members are encouraged to reach out to their department or unit's IT professional for consultation. Our support staff can be reached by sending an email ticket to engrit-help [at] illinois.edu.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

In order to make a purchase of any computer or computer equipment, please consult your local IT staff to discuss recommended purchases. You may also send an email to engrit-help [at] illinois.edu outlining the technical specifications you desire, and an IT pro will contact you to help make the purchase.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Connecting to Linux File Servers from a Linux Computer

Using SCP

SCP is ideal for quick transfer of single files and directories. Syntax is similar to the Unix copy command.

For Connecting to your EWS Home Directory, you can type something like this:
scp NetID [at] linux.ews.illinois.edu:/home/NetID/example.txt /home/localusername/ewsbackup/

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

The process for obtaining a wired network connection varies between departments, units, and buildings.  To get started, please send email to engrit-help [at] illinois.edu and indicate the department, building, and room number where you need the connection.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

For Faculty and Staff:

Your department's Telecom Unit Coordinator (TUC) will know what department phones are available and advise on any neccessary hardware purchases.

Have some information ready for the TUC:

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Your ethernet jack may not be enabled

Depending on your location, it is possible the ethernet jack needs to be activated. Contact your department IT for activation. Provide the room number, building, and the jack number. If you are uncertain about the information needed, email engrit-help [at] illinois.edu for support.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Microsoft has provided a Lync How-to with step-by-step instructions of collaborative tools here. Click on the View Live Demo to begin.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

General Information on EWS Storage Quotas

EWS users are given 10 gigabytes of storage that is shared between their Windows and Linux logins. If you fill up your disk space (quota), nothing more can be written to your drive and the system will respond oddly. Below is a list of different symptoms you may encounter.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Read the EWS Account Policy for information on access to EWS labs and how to get an EWS account.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

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