Desktop Computers and Software

For all engineering students and faculty there is software available at the University of Illinois Webstore found at http://webstore.illinois.edu/home/.

To see software available through EWS please see: https://it.engineering.illinois.edu/ews/lab-information/lab-software

Please contact your department if you need special software, or EWS if you need more information on software available in the labs.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Check your printing account. This includes information such as printing history, page purchase history, and user information.

Pages can be bought in blocks of 50 pages for $4.00. Multiple blocks can be bought at once, but try not to over-purchase printing, there are no refunds for unused pages.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Instructions for:

Windows 7

  • Go to Start and click Control Panel.
  • Click on Hardware and Sound.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Using the Virtual Private Network, off-campus users can connect to the campus network and access most campus resources. For general information on how to use the Tech Services VPN, please visit http://techservices.illinois.edu/services/virtual-private-networking-vpn. Connecting instructions.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

For more information on Software Licensing, please contact Engineering IT at engrit-help [at] illinois.edu

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Overview

The Desktop Replacement Program is an initiative by Engineering IT Shared Services to provide all College of Engineering units with standardized, up-to-date computer. Through an annual bulk purchase of computers and displays for the entire College, Engineering IT is able to provide units with higher quality desktops at a lower cost than is available through smaller purchases.

Covers

Desktops (computer and monitors) enrolled in the program.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Introduction

Citrix is a service that enables the use of Windows applications from a variety of platforms without needing to install the application locally. The application's computing and GPU needs are handled by EWS-hosted servers.

Citrix offers the ability to open files in an EWS home directory, as well as files on the computer you are connecting from.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Engineering IT can assist Engineering users with managing the lifecycle of computer hardware and software.  We can offer consultation on hardware and software purchases, and assistance with software licensing for Engineering applications.  Our desktop replacement program provides a modern and consistent desktop experience for all administrative staff in the College.  Engineering IT is also responsible for secure and efficient decommissioning of computing equipment that is no longer used.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Overview

Engineering IT User Services staff are available to leverage their knowledge of computing hardware and requirements within the College of Engineering to recommend suitable technologies and resources to all users.

Available To

This service is available to all College of Engineering units/departments, faculty and staff, research groups and graduate students under a Full Support or Basic Support service contract.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

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