Help Desk Hours and Locations

Help Desk Hours of Operation for Fall 2020

Due to COVID-19, Help Desks will have limited walk-in days, hours, and locations.
Help Desks are also closed during University Holidays, and reduced coverage during Academic Breaks.

Remote Support on Weekdays: 9 a.m. - 12 p.m., 1 p.m. - 5 p.m.
Walk-in Support on Mondays, Wednesdays, and Fridays: 10 a.m. - 12 p.m., 1 p.m. - 3 p.m.

Help Desk Locations
2302 Siebel Center
264 Coordinated Science Laboratory (CSL)
264 Materials Research Laboratory (MRL)

1005 Mechanical Engineering Laboratory (MEL) location will be closed for the start of the Fall 2020 semester.

Email: engrit-help [at]

Phone: (217) 333-1313



Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at], call the Help Desk at 217-333-1313, or contact your primary IT support professional.