Help Desk Hours and Locations

Help Desk Hours of Operation

Closed during University Holidays. Reduced coverage during Academic Breaks.

Weekdays: 9 a.m. - 12 p.m., 1 p.m. - 5 p.m.

Help Desk Locations

Due to precautions for COVID-19, Help Desks will be closed for walk-ins until further notice. If you need assistance while the desk is closed, please contact us using the following methods:

Email: engrit-help [at] illinois.edu

Phone: (217) 333-1313

Help Desk Locations:

Where do I go for walk-in support?

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.