Services & Support for Students

Engineering Workstations

The Engineering WorkStation (EWS) labs currently include over 1,200 workstations and serve over 19,000 students taking Engineering courses. Engineering IT provides these labs for high performance, highly reliable instructional computing environment for the students and faculty of the College of Engineering.

How do I...

Services students use

User Guides

Desktop Computers and Software

Accessing the Linux Terminals remotely with SSH
Accessing your files with SFTP
Can I connect to EWS resources remotely?
Common EWS Storage Quota issues
Connecting to Citrix from a Mac
Connecting to Citrix from a Windows Computer
Connecting to Citrix from an Andriod Phone or Tablet
Connecting to Citrix from an EWS Linux Computer
Connecting to Citrix from an iPhone or iPad
Connecting to the Network
Do you have any spare computer equipment that I could have or purchase?
Getting Started Guide
How do I add a printer in CSL?
How do I connect to a network drive or file share?
How do I connect to campus WiFi/Wireless?
How do I connect to the campus network from off-campus?
How do I get a Lync phone?
How do I get an EWS account?
How do I get on the wired network?
How do I map a printer?
How do I use Lync collaboration tools?
How do I use my Lync phone?
I just moved offices. Why doesn't my IP phone work?
Linux Software Modules
My computer is infected with a virus or malware.
Personal laptop EWS printer driver instructions
Recommendations for Computers and Related Equipment
Remote access to your Windows home directory
Requesting administrative (sudo) access on Engineering IT Linux systems
Requesting Linux Software
Restoring lost / deleted / corrupted files
Siebel Center Lync Conference Phone Instructions
Siebel Center Printers, Copiers, Scanners, Plotters
Uploading a photo to Lync
Using Linux Apps Remotely with X-Forwarding
What is Engineering Linux?
What software is available to me?
Where can I view my EWS printing account?
Windows XP End of Life
X-Forwarding for Unix/Linux

EWS Labs

Accessing the Linux Terminals remotely with SSH
Accessing your files with SFTP
Can I connect to EWS resources remotely?
Can I purchase additional pages for printing in labs?
Common EWS Storage Quota issues
Connecting a laptop to an EWS printer
Connecting to Citrix from a Mac
Connecting to Citrix from a Windows Computer
Connecting to Citrix from an Andriod Phone or Tablet
Connecting to Citrix from an EWS Linux Computer
Connecting to Citrix from an iPhone or iPad
Connecting to EWS Linux with FastX
Course Subversion Repositories
Cygwin Installation and Usage
Getting locked out of EWS workstations
How do I get an EWS account?
How do I reserve a lab?
Python Virtual Environments for EWS
Remote access to your Windows home directory
Resetting Gnome / Firefox settings
Transferring files between Linux & Windows home directories
Using Kumo in EWS Labs-User Guide
Using Linux Apps Remotely with X-Forwarding
What is Engineering Linux?
Where can I view my EWS printing account?
X-Forwarding for Mac
X-Forwarding for Unix/Linux
X-Forwarding for Windows

Instructional Services

Accessing the Linux Terminals remotely with SSH
Can I connect to EWS resources remotely?
Can I purchase additional pages for printing in labs?
Common EWS Storage Quota issues
Connecting a laptop to an EWS printer
Connecting to Citrix from a Mac
Connecting to Citrix from a Windows Computer
Connecting to Citrix from an Andriod Phone or Tablet
Connecting to Citrix from an EWS Linux Computer
Connecting to Citrix from an iPhone or iPad
Connecting to EWS Linux with FastX
Course Subversion Repositories
Cygwin Installation and Usage
Echo360 Service Update
Getting locked out of EWS workstations
Getting Started Guide
How do I get an EWS account?
How do I reserve a lab?
Remote access to your Windows home directory
Resetting Gnome / Firefox settings
Student Guide for Echo 360
Transferring files between Linux & Windows home directories
Using Linux Apps Remotely with X-Forwarding
What is Engineering Linux?
Where can I view my EWS printing account?
X-Forwarding for Mac
X-Forwarding for Windows

Networking

User Support

Accessing the Linux Terminals remotely with SSH
Accessing your files with SFTP
Can I have access to a wiki space or have a new one created?
Common EWS Storage Quota issues
Connecting to Citrix from a Mac
Connecting to Citrix from a Windows Computer
Connecting to Citrix from an iPhone or iPad
Connecting to the Network
Do you have any spare computer equipment that I could have or purchase?
Getting Started Guide
How do I connect to a network drive or file share?
How do I connect to campus WiFi/Wireless?
How do I connect to the campus network from off-campus?
How do I get a Lync phone?
How do I get on the wired network?
How do I use Lync collaboration tools?
How do I use my Lync phone?
How to FTP to your Web Hosting Project account on webhost.engr.illinois.edu
I just moved offices. Why doesn't my IP phone work?
Linux Software Modules
My computer is infected with a virus or malware.
Recommendations for Computers and Related Equipment
Requesting Linux Software
Restoring lost / deleted / corrupted files
Siebel Center
Siebel Center - Event Planning
Siebel Center Calendars
Siebel Center Conference Rooms
Siebel Center Hours and E-Lock Requests
Siebel Center Lync Conference Phone Instructions
Uploading a photo to Lync
What is Engineering Linux?
What software is available to me?
Windows XP End of Life
X-Forwarding for Mac
X-Forwarding for Windows

Accounts and Security

Email, Phone, Calendars, Collaboration

Website Design and Hosting

Printing Services

Multimedia

Portal Applications