Email, Phone, Calendars, Collaboration

Overview

Description from Amazon:
“Amazon Web Services (AWS) is a secure cloud services platform, offering compute power, database storage, content delivery and other functionality.”

It is effectively a datacenter in the cloud. Campus has a contract to allow use of AWS on campus accounts and with a discount.

Covers

The provisioning of AWS accounts obtained via the University contract.

Features

The following are the primary features of AWS:

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

GitLab allows for version control of software and controlling access to the code. This guide covers the basics of logging in, connecting to your project, setting up groups with projects and members. For detailed directions on how to use GitLab for your software, see the documentation at the service itself.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

User Support services are focused on supporting individuals.  The services provided in this area include:

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Overview

The mailing list service provides a convenient and efficient method for sending regular emails to a group of people. A mailing list allows for easier management of the addresses, control over who sends to the list, and a variety of other advanced features.

Covers

Email lists hosted on the centrally provided Sympa server.

Features

Features of the Campus Mailing List Service:

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Overview

SharePoint is an extensive and powerful tool for collaboration that helps groups of people share information and work together. SharePoint sites are dynamic and interactive—members of the site can contribute their own ideas and content as well as comment on or contribute to other people's sites. For example, SharePoint can help you:

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

New to campus or don't know where to begin? Engineering IT professionals are available to help you get started. Even if we don't host the service, we are happy to help point you in the right direction. Just contact us at engrit-help [at] illinois [dot] edu or look up your Engineering IT Pro on the Faculty page. Look through our Engineering IT Service Catalog on this site to begin learning how we support the innovative research and instruction that Engineering at Illinois brings to the world.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Event planning tips and checklist

The following document outlines issues for Computer Science users to address before any events are planned in the Siebel Center. These may include RSO events, research group conferences, or Departmental vendor events. Engineering IT seeks to support our users as best we can, and advance communication is critical to success. This checklist will assist in your planning.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

The department uses the campus Webtools calendar for event calendars. Separate calendars are maintained for different types of events such as seminars and academic deadlines. These separate calendars are included on a main department calendar which is displayed on the on the department website, the information panels and the Siebel Center video wall. RSS feeds are available for the main calendar as well as the individual calendars.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Overview

Faculty, staff, and graduate students receive assistance with configuring personal mobile devices for access to, and the use of, Engineering IT and campus IT services such as storage, email, and network connectivity.

Covers

Personally owned smart phones, tablets and laptops running Android, iOS, MacOS or Windows.

Features

The following are the primary features of Mobile Device Support:

Engineering IT will assist in configuring devices to connect to the following campus IT services:

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Engineering IT operates on a cost recovery funding model.  Units pay for services on behalf of their faculty, students, and staff with the College subsidizing some common and widely used services. Individual faculty and research groups may contract with Engineering IT for services not covered by their home unit.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

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