EWS Labs

User Support services are focused on supporting individuals.  The services provided in this area include:

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Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Overview

Citrix streams graphical Windows applications to remote client devices and supports various desktop and mobile operating systems. This allows students and others to access EWS Windows lab software from remote locations.

Covers

Supported client platforms include Windows, OS X, certain Linux distributions, Android, iOS, and Windows Phone. This service is designed to support the instructional mission of the college.

Features

The primary features of Remote Connections – Citrix are:

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Manage Student Expectations

  • At the beginning of the class, clearly explain to the students the process for accessing the recordings and clarify your expectations about how they are to engage with the lectures.
  • A short introductory video recorded for students to view before first day of class is an effective method for introducing course administrative reference material—so students can review it later if they need to.

Content Creation

  • Diagrams and graphics should include explanatory text.

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Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

The following commands will load either our base python 2.7.10 or python 3.4.3 modules
(For more information about our Linux module system please see here:  https://it.engineering.illinois.edu/user-guides/software/linux-software-...)

[netid@linux-a2 ~]$ module load python3/3.4.1

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Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

FAQ's about Kumo

Kumo is a software interface designed to map your cloud storage (Box, Google Drive*, Dropbox*, OneDrive*) to your windows computer as a physical hard drive. This removes the need to use a sync program to access files.

*Please keep in mind that Google Drive, OneDrive, and Dropbox are not approved for the storage of institutional data.

 

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Kumo is a software interface designed to map your cloud storage (Box, Google Drive*, Dropbox*) to your windows computer as a physical hard drive. This removes the need to use a sync program to access files.

*Please keep in mind that Google Drive and Dropbox are not approved for the storage of institutional data.

 

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

You can use FastX to connect to your EWS Linux account remotely from Windows or MacOS. EWS provides both a browser based interface as well as a desktop client.

Connecting with the browser client:

  1. Go to https://fastx.ews.illinois.edu
  2. Log in with your netid and AD password
  3. Click on "Launch Session" and choose MATE. (Your broswer pop-up blocker may compain here, but you can click "go to my session"

Connecting with the desktop client:

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Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Why use Engineering Linux?

We Do the Hard Work for You

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Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

EWS has special commands to reset or fix problems in the EWS environment. These should be run from a terminal window / shell prompt in Linux.

ews-reset-gnome

This command will reset your Linux gnome configuration files back to the default. Gnome is the graphical user interface, or GUI, for our distribution of Linux. Use this command if you are experiencing a log in that lasts less than 10 seconds before being logged out again.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

October 12 Linux to Windows Migration Exclusions

The following files were not migrated from the Linux to Windows home directories.  Note that this list may not be complete.  Questions or concerns about any of these files should be sent to ews [at] illinois [dot] edu.

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