Connecting to Citrix from a Mac

  1. Download the Citrix Receiver application from http://www.citrix.com/go/receiver and install it to your machine. If you have an older version installed, please upgrade to the newest version.
     
  2. If you are connecting from a network other than IllinoisNet or the residence halls (e.g. apartment, parents home, etc...) you'll need to connect to the Technology Services VPN service before using Citrix. If you are encountering slow performance on Citrix over the VPN, please select "Tunnel All" instead of "Split Tunnel" before connecting to the VPN. Instructions for the Technology Services VPN can be found at http://techservices.illinois.edu/services/virtual-private-networking-vpn. Problems connecting to the VPN service can be directed to Technology Services Help Desk.
     
  3. Once you are on the VPN (if off-campus) open the Citrix Receiver application. The first time you open the Citrix Receiver you will be asked to provide an email or server name. Use "citrix.engr.illinois.edu" without quotes in the server address field and click "next".


     

  4. When the login screen appears, use your netid. The password is your campus AD password.


    OR

    If your netID alone doesn't work type "uofi\" without quotes followed by your netid. The password is your campus AD password.

    Citrix Login screen shot
     

  5. The receiver will ask if it can make changes to the computer to optimize access to "ENGR", click yes.


     

  6. On the left side of the receiver application, click on the "+" symbol, followed by all applications to add applications to the main window.

     

  7. Once an application is in the main window, you can click it to launch.
     
  8. Citrix applications will by default store items in your EWS storage account. Additionally they can store and access stored locally on the machine you are connecting to Citrix from. You can access your EWS storage remotely by following the instructions at https://it.engineering.illinois.edu/user-guides/engineering-workstation-services/remote-access-your-windows-home-directory.


     

  9. If you have connection issues contact EWS (if in Engineering) or the Technology Services list (if a member of the Beta test).
     

Contacts

Please send all questions or comments about these policies to ews [at] illinois [dot] edu.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.