Recommendations for Faculty
Faculty members are encouraged to reach out to their department or unit's IT professional for consultation. Our support staff can be reached by sending an email ticket to engrit-help [at] illinois [dot] edu.
Recommendations for Staff
Staff members of participating departments are enrolled in our Desktop Replacement Program. A standard desktop model will be issued and supported by an IT Professional for eligible staff members. More information can be found on the program here.
Recommendations for Students
Students will generally not be given hardware purchase consultation for personal machines. However, a hardware purchase for a supported research group can merit a consultation from the IT support person for that particular research group.
Questions about this topic? Don't see what you're looking for?
Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.