Unit Support Contacts

Frontline Assignments

For assistance, email engrit-help [at] illinois.edu. Your message will be routed directly to the team of IT professionals assigned to your unit, who will respond within the next business day.

Unit Primary Backup CRM
Aerospace Engineering (AERO) Ethan Conner Irene Sakellarakis Sal Belahi
Applied Research Institute (ARI) Irene Sakellarakis Brian Lee/Steve Maxwell* Brad Mahaffey
BioEngineering (BioE) Jason Smith Ethan Conner Laura Herriott
BioEngineering-Carle (BioE-Carle) Jason Smith Brian Nicely Laura Herriott
Civil & Environmental Engineering (CEE) Jason Smith / Brian Nicely Jason Smith / Brian Nicely Bobbi Hardy
Computational Science & Engineering (CSE) Palmer Buss Steve Yamaguchi Sal Belahi
Computer Science (CS) Palmer Buss / Steve Yamaguchi Palmer Buss / Steve Yamaguchi Brad Butler
Coordinated Science Lab (CSL) Khlaf Alkhaldi Ethan Conner/ Steve Maxwell* Laura Herriott
Electrical & Computer Engineering (ECE) Bob Cicone / Brian Nicely Bob Cicone / Brian Nicely Laura Hayden
Engineering Admin (Engr Admin) Brian Lee / Tyler Owens Brian Lee / Tyler Owens Bobbi Hardy
Engineering Human Resources Shared Services (HRSS) Tyler Owens / Brian Lee Tyler Owens / Brian Lee Jackie Mitchell
Engineering IT (EngrIT) Palmer Buss   N/A
Engr. Shared Business Services Center (SBSC) Palmer Buss Jason Smith Jackie Mitchell
Discovery Partners Institute (DPI) Steven Maxwell Khlaf Alkhaldi Kim Nguyen-Jahiel
Illinois Center for Transportation (ICT) Tyler Owens  Brian Nicely / Steve Maxwell* Bobbi Hardy
Illinois Health Services Initiative (IHSI) Steve Yamaguchi Jason Smith  
Industrial & Enterprise Systems Engineering (ISE) Steve Yamaguchi Brian Lee Travis Ashmore
Information Trust Institute (ITI) Khlaf Alkhaldi Steve Yamaguchi Laura Herriott
Masters of Science in Financial Engineering (MSFE) Brian Lee Tyler Owens Travis Ashmore
Materials Research Laboratory (MRL) Irene Sakellarakis Steve Yamaguchi Bobbi Hardy
Materials Science & Engineering (MatSE) Brian Lee Melissa Whitt Bobbi Hardy
Mechanical Science & Engineering (MechSE) Ethan Conner   John Lee
Micro & Nanotechnology Lab (MNTL) Brian Nicely Brian Lee Sal Belahi
Nuclear, Plasma, & Radiological Engineering (NPRE) Ethan Conner Irene Sakellarakis John Lee
Physics (PHY) Irene Sakellarakis Tyler Owens Kim Nguyen-Jahiel
Siebel Center for Design (SCD) Irene Sakellarakis Ethan Conner Bobbi Hardy
Technology Entrepreneur Center (TEC) Khlaf Alkhaldi Brian Nicely Laura Herriott

 * Designates remote support

Research Support

For assistance, email engrit-help [at] illinois.edu. Your message will be routed directly to the team of IT professionals assigned to your unit, who will respond within the next business day. Depending on the nature of your request, you may receive a response from any of our Research Support team members.

Team Member Title
Eddie Waldmire Systems Administrator
Gianni Pezzarossi Computational Systems Analyst
Glen Rundblom Linux Systems Administrator
Joel Franzen Senior Linux Systems Administrator
Kaiwen Xue Associate IT Specialist
Mark Smylie Hart Research Technology Facilitator, Team Lead

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.