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Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois [dot] edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

4 Easy Ways to Get Help

  1. Email
    engrit-help [at] illinois [dot] edu
    For all assistance inquiries, from general to detailed, please contact the Engineering IT Help Desk. You'll get a personal response within 1 business day.

  2. Phone
    The phone is answered from 9 a.m. - 12 p.m and 1p.m. -  5 p.m. on weekdays during the Summer.

  3. Online
    Right here online, you will be able to find the answer to most of your questions. Don't hesitate to email us if don't find the answer you are looking for.

  4. Help Desk
    Monday through Friday
    There are multiple convenient walk-in locations to serve you.

    2302 Siebel Center
    9 a.m. - 12 p.m., 1 - 5 p.m., Weekdays
    1005 Mechanical Engineering Laboratory (MEL)
    9 a.m. - 12 p.m., 1- 5 p.m. - Weekdays

    264 Coordinated Science Laboratory (CSL)
    9 a.m. - 12 p.m., 1 - 5 p.m. - Weekdays

    264 Materials Research Laboratory (MRL)
    9 a.m. - 12 p.m., 1 - 5 p.m. - Weekdays


    Lab Support (during Summer)

    9 a.m. - 12 p.m., 1 - 5 p.m., Weekdays


Who is My Support Person?

Security Problems?

Questions or concerns regarding security issues should be addressed to engrit-security [at] illinois [dot] edu.


If you have concerns regarding the Engineering IT website, please engrit-help [at] illinois [dot] edu (contact our webmaster).