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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at], call the Help Desk at 217-333-1313, or contact your primary IT support professional.

4 Easy Ways to Get Help

  1. Email
    engrit-help [at]
    For all assistance inquiries, from general to detailed, please contact the Engineering IT Help Desk. You'll get a personal response within 1 business day.
  2. Phone
    The phone is answered from 9 a.m. - 12 p.m and 1p.m. -  5 p.m. on weekdays during the normal academic calendar.
  3. Online
    Right here online, you will be able to find the answer to most of your questions. Don't hesitate to email us if don't find the answer you are looking for.
  4. Help Desk Locations
    Due to precautions for COVID-19, Help Desks will be closed for walk-ins until further notice. If you need assistance while the desk is closed, please contact us using the following methods:


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